XE.com Personal Currency Assistant

The Interactive Currency Table

XE.com Currency Rate Monitor

Notes About Non-English XE.com Services

We at xe.com are committed to establishing our services in as many languages as possible. However, our company is based in Canada and our staff are English-speaking. We apologize, but we can only correspond in English.

For your convenience, we provide this translated assistance page. If your question or concern is not addressed on this page, and if you can correspond in English, then we will do our best to help you.

The XE.com Currency Services Team can be reached at <currency@xe.com>.

XE.com's Universal Currency Converter ^® made its debut in May of 1995, and was an immediate sensation. Not only was it one of the very first useful financial information services on the entire Web, it was actually one of the very first interactive Web services on the Internet. Today, it is independently ranked as the world's most popular Internet currency tool.

It has grown from supporting 12 currencies to supporting over 180. That's not only more currencies than anyone else we know of -- that's every single world currency that we know of. We have eagerly and continuously added free services, including our acclaimed Currency Update Service™, which sends currency rates by e-mail to many thousands of people every single business day. For a list of all of our free currency services, refer to our site map at:

http://www.xe.com/sitemap.htm

As you explore the Internet, you will see lots of currency services. However, if you look closely, you discover that more Internet currency sites are powered by xe.com than anyone else. (Sometimes obviously, sometimes not.) In giving people the ability to customize our services, we also give people the unsupervised ability to place their own content side by side with ours. Please keep in mind that we cannot be responsible for other people's content.

1. Where do you get your currency rates?

   We obtain our rates from a variety of sources. We strive to always include the latest available market data from live, real-time rate feeds containing data from foreign exchange markets all around the world. Because it's always daytime somewhere in the world, there is a good chance that a currency market somewhere is currently trading. Since our sources are global, this means that data for a specific currency can be updated even when the markets of its home country are closed.

   Using these rates, we calculate a proprietary time-weighted average for use in our services. This mechanism, along with highly advanced logic for detecting mistakes in the feeds, ensures that our rates closely follow the market while minimizing the effect of erroneous data. Not all currencies are regularly traded, and it can be very difficult to obtain live market data for them. Using a variety of sources, we do our best to obtain current rates for these currencies.

   We currently support every world currency of which we are aware. If you know of one we don't, please e-mail <currency@xe.com>.

2. Are your "mid-market" currency rates buy rates or sell rates?

   The mid-market rates shown in our information services are neither "buy" rates nor "sell" rates. Mid-market rates are derived from mid-point between the buy and sell rates of large-value transactions in the global currency markets.

   Since "buy rates" and "sell rates" include overheads and profit margins that are set independently by each foreign exchange provider, they will vary depending on who you're talking to, and will always be different than the mid-market rate.

   For the guaranteed best buy and sell rates on your foreign exchange, sign up free for XE.com's XEtrade Discount On-Line Foreign Exchange Service.

3. I want to buy (or sell) some currency. How can I do this?

   You can use XE.com's XEtrade Discount On-line Foreign Exchange Service to do your foreign exchange at the best rates, guaranteed! There are no sign-up fees, no recurring costs, and no commissions. You can access XEtrade and get further information about it at the following URL:

   https://www.xe.com/fx/

   Please note that the XEtrade service does not currently allow you to directly obtain bank notes (the physical currency itself). Also, please note that the rates offered through XEtrade will differ from the mid-market rates shown by our information services (as explained above).

4. Are there advertising or sponsorship opportunities available?

   Yes! For information on advertising and sponsorship opportunities, please see the page at:

   http://www.xe.com/ads.htm

5. I'm interested on information on the new "Euro" Currency unit. What can you tell me about it?

   We have prepared extensive information on the new Euro currency unit, which can be found at:

   http://www.xe.com/euro.htm

   This Web page also contains links to several pages which answer, in detail, many questions you might have about this new currency.

6. I can't find the ECU European Currency Unit. Where is it?

   On January 1, 1999, the European Currency Unit (ECU or XEU) became the European Economic and Monetary Union Euro (EUR), or simply the "Euro". (See the above question.)

   The ECU is no longer in existence, but the new Euro is available in all of our services. If you can't find it, you may be using a customized version whose Webmasters have not included it. Try the master Universal Currency Converter ^® at:

   http://www.xe.com/ucc/

   Please remember, we cannot assume responsibility for the content or functionality of customized versions of our services.

   For information on the new Euro currency unit, see the preceding question.